Click on the questions below to see answers to our most commonly asked questions.
Q: How do I apply to the Vault Services Reseller Program?
To access a brief tutorial on the Vault Services Reseller Program application process,
click here.
To apply to the Vault Services Reseller Program,
click here.
Q: Can our company re-brand the Vault Services solution as our own?
Our standard reseller agreement allows you to brand both the desktop software application and the website portal with your company logos and color scheme for a fee. For more details, contact us at
resellers@vaultservices.net.
Q: What functionality and information can I access using the Vault Services Partner Portal?
The Vault Services Partner Portal enables you to add and manage your end-user accounts. You can also access helpful reports, configure Backups, and diagnose support issues directly from the portal interface. Apply now to receive access to the Partner Portal!
Q: I want to resell one of the Vault Services partners’ solutions. Is this possible?
Yes. Both ElephantDrive and NETGEAR’s ReadyNAS Vault have similar reseller programs. Contact us at
resellers@vaultservices.net and we’d be happy to provide you with additional information.
Q: Do the terms of the Reseller agreement allow for technical integration or development services (i.e. API service calls)?
While technical integration/development work falls outside the scope of our standard reseller agreement, these services are offered for a fee. Please contact us at
resellers@vaultservices.net for more information.
Q: Do you have a white label solution?
The Vault Services solution is our white label offering.
Q: How does Reseller billing work?